Refund & Return Policy

Effective Date: January 1, 2026

At DQC Clothing LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following Return and Refund Policy.

1. Return Eligibility

Items may be eligible for return within thirty (30) days from the date of delivery, subject to the conditions outlined below.

• Items must be unused, unworn, and in original condition.
• Items must include original tags and packaging when applicable.
• Proof of purchase may be required.
• Returned items must not show signs of damage caused after delivery.

2. Non-Returnable Items

Certain products may not be eligible for return, including:

• Final sale or clearance items.
• Gift cards.
• Items marked as non-returnable.
• Products that have been worn, altered, or damaged after delivery.

3. Refund Process

Once a returned item is received and inspected, we will review the return request and determine eligibility for a refund.

Approved refunds will be processed to the original payment method. Processing times may vary depending on the payment provider or financial institution.

4. Exchanges

Exchanges may be available for eligible items, subject to product availability at the time the request is received.

5. Return Shipping

Customers may be responsible for return shipping costs unless otherwise required by applicable law or unless the return is due to an error on our part.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly with details regarding the issue so that we can review and assist.

7. Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has entered fulfillment, cancellation may no longer be available.

8. Policy Updates

DQC Clothing LLC reserves the right to modify this Refund & Return Policy at any time. Updated versions will be posted on this page with a revised effective date.

9. Contact Information

For questions regarding returns, refunds, or exchanges, please contact us:

DQC Clothing LLC
Email: info@dqcclothing.store
Phone: +1 (219) 949-4148
Address: 3868 Maryland St, Gary, IN 46409, USA